Returns policy

Exchange and returns policy

In case of an exchange the product must be returned and get the new size or product as a new order from our website.

If you like to return an order you have 14 days after received it.

Please inform about your return to info@belcoquet.es writing your order number, product or products to return and the reason.

All orders must be return on their original package or similar and in perfect condition.

The charge of shipping will be paid for the costumer.

In case of a damage product this will be collected from us.

Once we receive the items, we´ll proceed to the refund within 7 days.

Returns will only be accepted if:

-Items haven’t been weared or washed.

– Items are in good condition and with the label on.

-Sets of few parts must be return complete.

Belcoquet, SL

Payment methods

Payment methods accepted:

 

– Credit or debit card

– Paypal